Privacy Policy

Last Updated: April 17, 2026

At Elk River Mountain Homes (1998) Inc. (“we,” “us,” or “our”), we value the trust you place in us as your local home-building partner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our office, use our website (elkrivermountainhomes.com), or engage our construction services.

1. Information We Collect

To provide a personalized and high-quality building experience, we collect information that helps us communicate with you and manage your project:

  • Contact Information: Name, email address, phone number, and physical mailing address.

  • Project Details: Information regarding your property, design preferences, and building requirements.

  • Digital Data: IP addresses, browser types, and website usage patterns collected via cookies or Google Ads tracking to help improve our online experience.

2. How We Use Your Information

We use your information to act as your partner in the home-building process, specifically for:

  • Project Management: Coordinating with subcontractors and municipal departments for permits.

  • Direct Communication: Sending project updates, 3D renderings, and administrative notices via email.

  • Live Updates: Providing real-time construction progress through Buildertrend.

  • Marketing: Providing you with relevant updates or seasonal maintenance reminders if you have opted in to receive them.

3. Third-Party Sharing

We do not sell your personal information. We only share data with trusted third parties necessary to execute your project:

  • Subcontractors & Vendors: Only the information required for them to perform their specific trade on your home.

  • Service Providers: Platforms like Buildertrend or Google Ads that help us manage our business operations.

  • Legal Requirements: If required by law or municipal regulations (e.g., building permit applications).

4. Data Security

We take the security of your data seriously. We use industry-standard physical and digital safeguards to protect your information from unauthorized access or disclosure.

5. Your Choices

You have the right to:

  • Request a copy of the personal information we hold about you.

  • Request that we correct or delete your personal data (subject to legal or contractual obligations).

  • Opt out of marketing communications at any time.

6. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:

Elk River Mountain Homes (1998) Inc. 24A Manitou Road

Fernie, BC V0B 1M5

Email: danyal@ermh.ca

Phone: 250.423.9801